275 Reviews Found
Confirmed Sales Customer
Great experience overall the only issues was when they washed my truck they put swirl marks all in a brand new truck
Nicholas O.
BADEN
Business Response
Hi Nicholas, Congratulations on your new vehicle! We appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
1st time visit, expected same service as the Cappellino GMC dealership on transit rd. It is a bit below the std. set by the Transit dealership yet above the level of other dealerships in the area.
Richard J.
ANGOLA
Business Response
Hi Richard, Thank you for your kind review; we are happy to pass along your comments to the team here at Cappellino Chevrolet INC! Have a good day!
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Confirmed Sales Customer
Tom your sales Rep, was amazing to work with! I was driving a 2012 vehicle and was very nervous about all the features on the new cars. Tom was extremely professional, polite and patient when explaining all the new features the vehicle I purchased has! Tom made my purchase very enjoyable! I love my new vehicle!
Peggy M.
ALDEN
Business Response
Hi Peggy, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
They forgot to do my inspection and I had to come back 10 minutes after I left, I turned around when I realized, and they did it right away, but even so
Erin A.
BUFFALO
Business Response
Hi Erin, We appreciate your feedback about your recent service visit with us! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Business Response
Hi Gregory, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Business Response
Hi Robert, Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Business Response
Hi James, Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Service Customer
Everything went well. Repair was covered by warranty. I was very satisfied!
Neal H.
ORCHARD PARK
Business Response
Hi Neal, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Chevrolet INC and we hope to see you again soon!
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Business Response
Hi Debora, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
Check engine light was not diagnosed the 1st time. Light came back on the next morning. Had to make another 50 mile round trip the next day for drop off to get it fixed. Then another 50 mile round trip the following day for pick up. That's a lot of time and gas money, on top of the $1,500 repair bill.
Kevin L.
MARILLA
Business Response
Hi Kevin, We strive for 100% satisfaction and are sorry that we were not able to provide this to you for your latest service appointment. We do hope we can be of better assistance in the future. Take care!
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Business Response
Hi Gregory, We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Cappellino Chevrolet INC and have a good day.
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Business Response
Hi Michelle, We are glad you had a pleasant experience with us! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again. Have a good day!
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Business Response
Hi Hasan, Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Service Customer
Service writer Anthony does a great job and he is a valuable asset to the team
Phillip M.
HAMBURG
Business Response
Hi Phillip, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! Have a good day!
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Confirmed Service Customer
Service writer Anthony Adam provides us Excellent service each and every visit.Easy to set the appointment, great work from the service department, our Tahoe returned on time and clean every time. Thank you Anthony and the whole Cappellino dealership for a job well done.
Laurie H.
BOSTON
Business Response
Hi Laurie, Thanks for highlighting some of our staff who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Chevrolet INC and we look forward to your next visit with us!