275 Reviews Found
Confirmed Service Customer
Everyone is very friendly and no pressure sales staff is the best!!!
Kathleen S.
LANCASTER
Business Response
Dear Kathleen, We are glad that you found our staff to be kind and easy going! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Business Response
Dear Melissa, Thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
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Confirmed Sales Customer
Very helpful answering questions and concerns.
Marilyn D.
N TONAWANDA
Business Response
Dear Marilyn, Congratulations on your new vehicle! We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Always very friendly. Comfortable waiting aera.
Debora M.
SNYDER
Business Response
Dear Debora, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
Our salesman, Tom, was excellent to deal with. We came in late on a Saturday to enquire about a truck. Tom took the time to sit and discuss even as it was about closing time. We made an appointment for pick up of our new truck. The truck was ready for delivery and the paperwork was on the desk waiting when we arrived. No waiting, no haggling!!! The finance manager is excellent at his job. He had no problem finding us a great interest rate with a good bank, and was very knowledgeable of all optional warranties available. We loved the small dealership atmosphere! An overall great experience!
John S.
BUFFALO
Business Response
Dear John, Congratulations on your new vehicle! Thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Dear Daniel, Thank you so much for your high rating. Have a good day!
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Confirmed Sales Customer
Sales person was Great explained everything to me. I hope she is still there in 3 years.
Robert P.
HAMBURG
Business Response
Dear Robert, Congratulations on your new vehicle! Thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Dear Katie, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Chevrolet INC and we hope to see you again soon!
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Business Response
Dear Joan, Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Business Response
Dear Joseph, Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Business Response
Dear Emily, It is great to hear everything was done quickly, efficiently, and to your satisfaction! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Business Response
Dear Jeffery, It's our commitment to ensure quality customer care by providing friendly and professional service to our guests. Please come see us for any future needs. Have a good day!
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Confirmed Service Customer
Everything was done that I wanted and it only took 3 hours.
Jannette S.
GOWANDA
Business Response
Dear Jannette, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Chevrolet INC and we hope to see you again soon!
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Business Response
Dear Amanda, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! Have a good day!
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Confirmed Service Customer
Fantastic experience. Took care of everything quickly, no complaints!
James W.
SPRINGVILLE
Business Response
Dear James, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Business Response
Dear Terrance, Congratulations on your new vehicle! Thanks for your kind comment about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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Confirmed Sales Customer
Caren Stevens always goes above and beyond to help us out Very caring
William J.
LAKE VIEW
Business Response
Dear William, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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Confirmed Sales Customer
We had to find a vehicle for our daughter. We traveled from Lockport to Cappellino before Thanksgiving..Caren assured us that she had the vehicle in stock and sent us pictures cause we had already had other dealerships say they had a vehicle, but when we showed up they had sold it or it was in transit but could show us something else..Caren hasy daughter for a test drive, she went over incentives and made us feel comfortable. We handled most of the paperwork over Thanksgiving weekend and when we came down in a snow storm to pick it up, she had it inside all warm and cleaned off. Caren is a gem for Cappellino and for Chevy itself. She made us feel like family. Even the GM came out to thank us..congratulate us for the purchase. It says something when we decided not to deal with dealerships much closer and travel that far..but felt so right. Thank you Caren and Cappellino Chevy
Jackie C.
LOCKPORT
Business Response
Dear Jackie, Congratulations on your new vehicle! Thanks for your praise and kind comments about our staff member! If you have any further questions, please give us a call. We're always happy to help! Thank you again for the great review!
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Confirmed Sales Customer
Tyler Conklin, our salesman, is courteous, polite, and knowledgeable. He took his time covering our questions and concerns. We were sold on him as much as the vehicle.
Michael B.
LAKE VIEW
Business Response
Dear Michael, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Dropped our Tahoe off for snow tire install,oil change,wiper blades and a brake check (grinding). Service manager Dave Franklin provides a great service by storing the winter tires at the dealership.It’s great not having to store them at home. We left the Tahoe there for a week as we were out of town. Everything was ready to go upon our return. Thank you very much for the outstanding service we get every time at Cappellino’s.
Laurie H.
BOSTON
Business Response
Dear Laurie, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!